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How to troubleshoot a missing USDC deposit

First confirm that the transfer was sent to the current Funding Wallet address on Arbitrum.

Check these details

  • Compare the destination address with the address in Deposit.
  • Confirm the token is USDC and the network is Arbitrum.
  • Check the transaction status in the sending wallet or block explorer.
  • Allow time for network confirmation before refreshing the Deploy dashboard.

If the transfer used another chain or asset, follow Wrong chain or asset. If the transaction is confirmed on Arbitrum but the balance remains missing, save the transaction hash and contact support through Contact & links. Never send a private key or recovery phrase to support.